Hi Liz! Is it normal or okay to just ask for sample products from high end brands? Because before, when I did my shopping at Rustans and bought some Murad skincare products, and while I was paying, the sales clerk asked me if I wanted to try other Murad products since she noticed my skin wasn't looking well. So I said I would like to try some acne treatment products and she gave me samples, and a lot of it!
And again it happened when I bought a smashbox foundation and bronzer at Beauty Bar, the sales clerk gave me a sample of the photofinish primer.
Is it okay if sometimes I would just ask the SA for the sample without buying anything? Especially when I want an expensive foundation, like MAC, MUFE etc. I want to test the foundation first before buying the full size.
Sample products are also really handy with me when I'm traveling. And of course when i want to try foundation or skincare, I want to try them first before I pay a huge amount for it. - Maggie
Hey Maggie! Thanks for the question! ^_^ I've actually answered this in my Where to get product samples in Manila post but I just want to elaborate on it a bit more. As a marketing consultant who works with beauty brands, I'm aware that it's when the customer is at the counter that the probability of making a sale is higher. Reading reviews online, seeing ads/features in magazines, these are just introductions to the products. Ultimately, what the brands want you to do is to be there at the counter and to try what they have. If you've already invested your time and/or money to go there then it should be a bit easier to convince you to spend, or at the very least, come back!